All orders are processed and shipped within 2 - 3 business days from making your purchase.

Domestic orders can take up to 10 days to arrive depending on your location while express orders can take 2-5 business days.

International orders can take up to 2 weeks to arrive and will need to go through customs.

Please note, timeframes may vary depending on the time of the year.

Once your item has been shipped, you will receive an email with your tracking details.

You can also log into your customer account and find your order details here.

If you are having issues with your tracking details, please reach out to support@no22.com.au for assistance.

We can assist with order amendments up to 2 hours after you have made your purchase, however this is not a guarantee. Please note, our team are unable to make order amendments once the order has been shipped.

Email support@no22.com.au for assistance.

We offer exchanges on full price items for up to 10 days after you have made your purchase. Please note, we do not offer refunds for change of mind and we do not offer returns on sale products.

For more information, please read our returns policy or email support@no22.com.au for assistance.

yes, our gift cards are available to purchase here. Please note, our gift cards are available to use in store and online. Gift cards are valid for 3 years from the date of purchase.

We accept Visa, Mastercard, American Express, PayPal, and Afterpay. If you are having issues with your payment, please contact us for further assistance.

No, only one promotion code can be used per order. Please note, this excludes gift cards as gift cards are not considered a promotion code.

We do not currently offer gift wrapping. Please reach out to support@no22.com.au for any further information.

All pre-order dates are listed on the individual product page and will be shipped within 2 - 3 business days from that date.

If you have ordered a product with a pre-order product, your entire order will be dispatched with the pre-order product. Please email support@no22.com.au for further assistance.

All products arrive in a black No. 22 box, ready to gifted.

While most of our products are dishwasher safe, we recommend gently handwashing in warm water to protect the longevity of the item. Please note, care instructions are given on the product page for each product.